Last update: Tue Sep 18 2023

Privacy Policy

1. General notes

We aim to maintain a minimum user data that is essential for the business.

2. What data we keep

  • Account owners' email. This is for identifying user of the service. We use the leading authentication service auth0 for user management.
  • Visitor tile access logs. Our logs contain visitors' IP address, visited tiles and client Accept-Language header. These are essential to billing and tile management. These logs are kept for 35 days.

3. What data we don't have

  • Password. Your password is handled through auth0. See auth0 Privacy Policy.
  • Card information. If you have a paid plan, your credit card information is saved on Stripe. We don't have your full card number and CVS check number. See Stripe Privacy Policy for more information.

4. Questions

Pleas contact us by sending email to info@tracestrack.com.