1. General notes

We aim to maintain a minimum user data that is essential for the business.

2. What data we have

• Email. This is for identifying user of the service. We use the leading authentication service auth0 for user management.
• Tile access information. We count tile usage data based on access keys. Tile numbers are logged to determine which areas are active and need to be rerendered.

3. What data we don't have

• Password. Your password is handled through auth0. See auth0 Privacy Policy.
• Card information. If you have a paid plan, your credit card information is saved on Stripe. We don't have your full card number and CVS check number. See Stripe Privacy Policy for more information.

We don't log IPs of end users.

4. Questions

Pleas contact us by sending email to info@tracestrack.com.